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+254 (20) 4242000
0703042000 / 0727531278
P.o. Box 14448, Nairobi,
00800
Email:
info@cck.go.ke
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Complaints Form
Your complaint is really important to us. Please fill in the form below then submit.
COMPLAINANTS DETAILS
Full Names:
Email Address:
Phone:
City/Town:
Nature of Business or if Personal/Individual:
SERVICE PROVIDER DETAILS
(Please indicate details of the service provider you are complaining about)
Name of Organization
Email Address:
Phone:
City/Town:
Nature of Business:
Type of Complaint:
---Please select complaint type---
Billing Disputes
High Tarrifs
Service Interaption
Quality Of Service
Service Provisioning Delays
False And Misleading Advertisments
Intrusion Of Privacy
Health And Saftey
Poor Customer Service
Access To Emergency Services
Access To Customer Care Services
Nature of the Complaint:
Have you exhausted the complaints mechanism provided by your service provider?:
Yes
No
(If No, kindly forward your complaint to your service provider)
If Yes above, Kindly indicate date you reported complaint to your service provider, reference number given by your service provider and the remedy sought:
COMPLAINANT DECLARATION
Declaration:
I / We hereby declare that the information provided is true
Verification Code:
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