Mission

To facilitate access to communications services through enabling regulation and catalyse the country’s socio-economic development

Vision

Access to communications services by all in Kenya by 2030

Corporate Values

Integrity: Undertake all our engagements with the highest level of professional integrity.

Communication: Be open and honest in our communication and promote transparency in all our undertakings.

Innovation: Be innovative and embrace continuous improvement in all service delivery engagements.

Diligence: Be diligent in all our engagements and discharge our duties with genuine passion and dedication.

Fairness: Be fair in all our engagements and discharge our duties with neutrality and impartiality, without fear or favour.

Results focus: Be results-oriented in the discharge of our duties.

Teamwork: Uphold teamwork and collaboration in order to realize the synergies of working together.

Respect: Always treat people with utmost respect and courtesy.